Christina, our AI powered Virtual Assistant, is ready to save you time when you call us! With Christina, you can get assistance with common banking needs without having to wait.
Christina can assist with a variety of transactions, such as making a loan payment or transferring funds.
Account Information
Balances
Transfers
Loan Payments
Applications
Locations
Branch Hours
Routing Number
And, more!
Please have your member number, Social Security number, and the last four digits of your debit card ready before calling.
Grace, our AI-powered Virtual Assistant, makes outbound calls to members regarding our products and services. Her goal is to make the process smoother by providing updates and helpful information along the way.
If you receive a call from Grace, you can trust it's safe and official. She's part of our secure member outreach program and is not associated with any scam or third-party activity.
Contact Us By Mail
General correspondence and transaction requests, including deposits or loan payments, should be sent to:
CDC Federal Credit Union
P.O. Box 49169
Atlanta, GA 30359-1169
Contact Us Online
Use the form below to email us your question or comment. We'll do our best to respond quickly.
Do not enter specific account information or requests using this form. For security reasons, account information requests should be made through your personal online banking page by clicking on the Mail Box link located in the top right hand corner.