Meet Christina, our state-of-the-art Virtual Assistant. She is available to save you time when you call us or visit our website! With Christina, you can get assistance with common banking needs without having to wait. You may initiate Christina by clicking the callout icon at the top left of the page. The chat bubble then appears at the bottom right. Just click to open and type in your question.
What can Christina help you with?
Ask Christina a question and she'll do a deep dive to find the answer for you. The more you use Christina, the more she learns. Here are a few of the ways Christina can help:
- Provide account balances
- Make transfers
- Make loan payments
- Provide routing and transit number
- Provide information about our accounts
- How to join the credit union
- Finding your nearest branch or ATM
- How to contact us
- Help with lost or stolen cards
- Help logging in to Online Banking
- How to set up your digital wallet
- And so much more!
What information do you need to interact with Christina?
- Your member number
- Your social security number
- The last four digits of your debit card
Call us today at (404) 325-3270 and give her a try!
Why is CDC FCU using Christina?
We want to assist our Members and Prospects in the quickest and most efficient ways possible. Christina is able to provide support for our most frequently asked questions, plus help with product selections on the website. Christina is available to use 24/7.
What languages does Christina understand?
Christina is only able to understand and respond in English.
Is Christina only available on the website?
Christina is also available by calling (404)-325-3270.
Can Christina help me open a new membership?
Christina can direct you to the online membership application to become a member.
Can Christina answer my loan application questions?
Christina can direct you to the department that your application is associated with but cannot provide you with status updates at this time.
Can Christina put me in touch with an actual Member Services representative if my question can't be answered?
Yes, if Christina cannot answer your question, you will be given the option to call the contact center.
Is Christina secure?
Yes, Christina utilizes two way authentication.
Is Christina available on mobile devices?
Yes! You can use Chistina with your mobile browser.
